hbt777 Privacy Policy
Your personal information matters to us. It is protected with SSL encryption and a robust security system.
1. Introduction and Purpose
hbt777 ("we", "platform") has established this policy to protect the personal information of users ("you", "member") in Myanmar. This page explains how we collect data, the purposes for which it is used, when it is shared, and your privacy rights.
By using hbt777's services, you are considered to have agreed to the data handling practices described in this policy. If you do not agree, please stop using our services and contact us at [email protected].
2. Types of Data We Collect
We collect personal information covering the following categories—
Identity Data
This includes your name, date of birth, contact number (phone), email address, and financial data required for payment processing, all provided when creating your account.
Gaming Data
This includes game history, deposit and withdrawal records, bonus usage, and activity logs on the platform.
Technical Data
This includes IP address, browser type, device model, Cookies, and session data from the website.
Communication Data
This includes Live Chat logs, email correspondence, customer support requests, and feedback forms.
3. Methods of Data Collection
We collect your data through the following methods—
- Account registration and login forms
- During deposit / withdrawal transactions (via KBZPay, Wave Money, AYA Pay)
- Cookies and Tracking Pixels collected automatically while browsing the platform
- Customer service Live Chat interactions
- Third-party service providers you interact with (during payment transactions)
- Any device used to access our website
4. Purposes of Data Use
We use the data we collect only for the following legitimate purposes—
Account management
We use your account data to create, verify and provide daily service for your hbt777 account. This data is also used to send bonuses and promotions.
Financial transactions
We use data to verify the accuracy of deposit, withdrawal and payment records. This data is essential when transacting via KBZPay, Wave Money, and AYA Pay.
Security and fraud prevention
We review IP data, device logs and session data to protect against unauthorized access, fraud and financial misconduct.
Customer service improvement
We analyze data to improve our 24/7 Live Chat service and to enhance your gaming experience.
Legal compliance
We retain data to uphold our responsible gambling policy ("Responsible Gambling") and to meet legal requirements.
Communications and notifications
We use contact data to send financial transaction notifications, security alerts and customer service communications.
5. Data Sharing and Disclosure
hbt777 firmly states that it does not sell your personal information to third parties. However, limited sharing may occur in the following cases—
Payment service providers
We share financial data with payment service providers such as KBZPay, Wave Money, and AYA Pay to process financial transactions. They are bound by a data protection agreement.
Security verification service providers
Companies providing customer verification (KYC) and fraud prevention services may handle this data only under our instructions and may not share it further with third parties.
Legal authorities
If there is a legitimate request (e.g. a court order), we will cooperate in accordance with the law and may disclose data. In such cases, prior notice may not be possible due to legal requirements.
Business changes
Data may be transferred in the event of a company merger or asset acquisition. Should this occur, this policy will continue to apply and you will be notified in advance.
6. Cookies and Tracking Technologies
The hbt777 website uses various types of cookies to improve your gaming experience.
Essential Cookies
Session cookies that are essential for the website to function normally — if these cookies are disabled, the platform cannot be used properly.
Performance Cookies
These collect statistical data on website usage, access patterns and issue tracking. These cookies do not contain any personally identifiable data.
Preference Cookies
Cookies are used to remember your language preferences and settings. These can be deleted from your browser settings.
Managing Cookies
You can restrict or delete Cookies from your browser settings. However, please note that if essential Cookies are disabled, our services may not work properly. For third-party tracking Cookies, please also read the privacy policies of the providers we use.
7. Data Retention Period
We retain your personal data only for as long as needed to fulfil the service purpose—
- Account data — until the account is closed and the legally required period has passed
- Financial transaction records — up to 5 years after the transaction is completed
- Communication records (Chat, Email) — up to 2 years after the interaction is completed
- Cookies and session data — when the session expires or when you delete them
- Security logs — up to 1 year from the completion of the review
Where legal requirements mandate extended retention, data will be kept until that period ends.
8. Data Security Measures
hbt777 applies the following technical and organisational measures to protect your data—
SSL Encryption
All data transfers are protected with TLS/SSL encryption
Firewall Protection
Server firewall layers are in place to prevent unauthorised access
Access Control
Staff who can access data are limited and all access is logged and tracked
Regular Audits
Regular security checks and server audits are conducted
We do everything we can to protect your data, but we are transparent that 100% security over internet connections cannot be guaranteed. We strongly recommend that you use a long, complex password for your account and never share it with anyone.
9. Your Privacy Rights
As a member of hbt777, you have the following privacy rights—
Right to Access
You can request to know what personal data we hold about you. Response time — within 30 days.
Right to Rectification
You can request correction of any inaccurate or incomplete personal data. You can also update it yourself from your account settings.
Right to Erasure
If the data is not required to be retained by law, you can request to close your account and delete your personal data. Submit your request to [email protected].
Right to Restrict
You can request to restrict promotional communications (except for essential service communications).
To exercise any of the above rights, email us at [email protected] or contact us via 24/7 Live Chat. All requests will be processed after identity verification.
10. Protection of Children Under 21
hbt777 services are available to players aged 21+ only. If we become aware that we hold personal data of anyone under 21, we will delete it immediately. If you know that someone under 21 is accessing our website, please notify us right away at [email protected].
11. Policy Changes
We may update this Privacy Policy when necessary. For significant changes, we will notify you in advance at your registered contact address. Continuing to use our website after a policy update means you accept the revised policy.
You can check the "Last Updated" date at the top of this page to confirm you are reading the latest version of the policy.
Privacy Protection Quick Answers
Personal Information Contact Us
If you have any questions about this policy, please contact us—
[email protected]
24/7 Live Chat available in Myanmar language
Privacy-related requests — handled within 30 days